At Skytek, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us during your interactions with our computer repair, data recovery, remote support, and security camera installation services.
- Information Collection: We may collect personal information such as your name, contact details, and payment information when you engage our services. Additionally, we may collect technical information about your devices, including IP addresses, operating systems, and software configurations, to provide effective support and service.
- Use of Information: We use the collected information to provide the requested services, diagnose and repair computer systems, recover data, and install security cameras. Your personal information may also be used for administrative purposes, such as billing, record-keeping, and customer support.
- Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our technicians adhere to strict confidentiality guidelines and have access to your data only on a need-to-know basis. We regularly update our security protocols to ensure data protection.
- Third-Party Access: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information, but they are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will securely dispose of it in accordance with our data destruction policies.
- Consent and Opt-Out: By engaging our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you wish to opt-out of certain data processing activities or withdraw your consent, please contact us using the information provided at the end of this policy.
- Updates to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
- Contact Us: If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [Contact Information].
By availing our computer repair, data recovery, remote support, or security camera installation services, you acknowledge and agree to the terms outlined in this Privacy Policy.